Terms & Conditions

Terms of Sale


The Plant Store is strongly committed to protecting your privacy online and holds secure information that you share with us. The Plant Store does not exchange any data on this website with any third member.

You may contact us at any time to determine what, if any personal information we hold.

Disputes / Refunds

If for any reason your product does not reach you in satisfactory order, contact us upon receiving the goods and a full refund will be made.

Delivery / Returns

  • Full payment must be received with all orders, before dispatch of goods.
  • All damaged plants will either be refunded or replaced, whichever you (the customer) decide, claims must be made within 3 days of goods arriving.
  • We cannot deliver items outside of New Zealand

Website Disclaimer

Every care has been taken to ensure that all the information on this site is correct, but errors sometimes do occur from time to time and we reserve the right not to sell an item should there be a price error.

All dollar amounts are stated in New Zealand Dollars and are inclusive of Goods and Services Tax.

We reserve the right to amend these terms and conditions as and when needed, please check back periodically. 

We may contact you post-sales to understand your future needs and requirements - if you do not wish to receive any post-sales communications - please notify us by sending an email to [email protected]


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